18 & 19: Multichannel, Utrecht, The Netherlands

On the second day of the conference our Dutch telecom client Simpel will present how they improved the customer experience and reduced service costs with our conversation platform DigitalCX.
If you want to join us you can register for our session at Multichannel.

24: Chatbot conference. Utrecht, The Netherlands.



With among others: OXXIO on their app and chatbot “O”, Martin Hill Wilson, Wouter de Vries from Studio Winegum and Hans van Dam. Get your tickets here.

26: How to start smart with Intelligent Assistance & Virtual Agents, tbd, UK.

Martin Hill Wilson and Scott Barker, Head of Customer Service at Missguided hosts this excellent interactive masterclass to help you get started with your AI powered self service initiative. Please register to secure your seat.


2 &3: Digital Transformation in insurance Customer Engagement and Operational Agility, London, UK




The Digital Transformation in Insurance conference will welcome more than 250 experts to debate the most burning issues the industry is facing. CX will also be at the event, so come and have a talk with us! You can register via the arena website.

8 & 9: Opus Research Conversational Commerce Conference, London, UK




Our clients

We are proud to work for these brands

Powered by DigitalCX

Conversational commerce

Integrates automated & live chat

Albert Heijn’s new Allerhande Facebook Messenger chatbot is built by CX Company partner Makerstreet with our conversation platform DigitalCX.



Our first chatbot

In 2005 we developed our first chatbot for MSN Messenger. This Rabobank chatbot helped customers discover if they qualified for a loan.

OXXIO Digital Service App

Personal energy assistant

Powered by DigitalCX

Dutch energy company OXXIO, announced their customer service will become 100% digital. OXXIO “O”, the chatbot inside the app, is powered by DigitalCX.

Start smart

Live in 8 weeks!

With SmartStart

We are focused on keeping things simple. DigitalCX is so easy to use that we can have your smart chatbot live within 8 weeks. 

International growth

Expanding our European footprint

Get in touch!

We have our roots in Rotterdam and are expanding across Europe. We have offices in The Netherlands, Germany and the UK. With our partners we have global reach.

From chats to conversations

Humanise digital

Easy integrations

Don’t just build automated chats, build personalised conversational experiences. With our standard API’s, integrating your data into the conversation is easy.

Request demo
See what DigitalCX can do for you