By continuing to use our site you agree to us using cookies in accordance with our cookie policy.

Ok

Can I help you?

Hello.

Welcome to the company that’s setting the gold standard for customer engagement in our connected world. Personal engagement. Across any channel. With every customer. Every time.

Thursday June 30th

Oxxio Customers Receive Personal Advice from Energy Buddy ‘O’

Chatbot advises consumers on energy consumption and cost saving

Read more

Thursday April 28th by Hans van Dam

Great ux improvements and security features

An update from the DigitalCX release notes

Read more
How tweets spread across the world

Monday March 21st by Hans van Dam

How tweets spread across the world

Read more
Are you ready for Black Friday and Cyber Monday?

Tuesday November 24th 2015 by Darren Robertson

Are you ready for Black Friday and Cyber Monday?

Read more
How online stores can convert like retailers

Monday October 26th 2015 by Dirk Jan Dokman

How online stores can convert like retailers

Read more
Nikon inspires photographers via Facebook and Twitter

Thursday October 15th 2015

Nikon inspires photographers via Facebook and Twitter

Nikon partners with social customer engagement specialist, CX Company to build brand engagement

Read more
5 Conditions For A Good Self-Service Operation

Monday October 12th 2015 by Hans van Dam

5 Conditions For A Good Self-Service Operation

Read more
International CX Day

Tuesday October 6th 2015 by Hans van Dam

International CX Day

A day to realize what really matters in customer experience

Read more
'Ask a question' gives intelligent answers on KLM.com

Tuesday September 8th 2015

'Ask a question' gives intelligent answers on KLM.com

Online self-service from CX Company is ‘the right answer’ for the Dutch national airline.

Read more
7 Qualities Your Social Media Agents Should Have

Wednesday August 26th 2015 by Hans van Dam

7 Qualities Your Social Media Agents Should Have

Read more
The Launch of intelligent customer engagement platform DigitalCX

Thursday June 4th 2015 by CX Company

The Launch of intelligent customer engagement platform DigitalCX

And WebCare Company and SelfService Company merge into CX Company

Read more
The Bicycle shop

Tuesday May 19th 2015 by Dirk Jan Dokman

The Bicycle shop

They see me rollin'

Read more
Assisted Digital Engagement

Monday May 18th 2015 by Rogier Kranenbarg

Assisted Digital Engagement

Sometimes, customers are being confronted with the fact that the friendly service assistant that has been helping them so far, is in fact not a person but a machine. This is what happens then...

Read more
Instagram

Saturday May 16th 2015 by Martha Schoemaker

Instagram

What are your options for using instagram as a customer engagement channel? 

Read more
Getting valuable feedback from customers

Friday May 15th 2015 by Hans van Dam

Getting valuable feedback from customers

Read more

Sunday February 22nd 2015

Newsroom Foreign Affairs

In close cooperation with CX Company, the Ministry of Foreign Affairs has launched its Newsroom. This Newsroom will be the central point within the communications department. The Newsroom will help the ministry to act more effectively in the changing media landscape. 

Read more