April

19: Lunch with Dr. Robin Kieran, Munich

We are hosting an exclusive event on chatbots for insurance companies, in Munich. Dr. Robin Kiera is our keynote speaker.
Check out what he says about this event himself.

June

5 & 6: IndustryForum Insurance, Cologne, Germany

IndustryForum Insurance leads the way to the new industry requirements by exploring the opportunities of data and digital technologies in customer engagement and business model innovation.

September

18: Webinar I Harald Henn

Since the webinar series we organised with Harald Henn were such a success last year, we will organise another series in September. The first one will take place on September 18th and will concern Chatbots and AI. Please join us in our discussion on this topic.

Want to see the previous webinars? Check out these Youtube videos.

20: Webinar II Harald Henn

Since the webinar series we organised with Harald Henn were such a success last year, we will organise another series in September. The second one will take place on september 20th and will concern customer satisfaction and efficiency. Please join us in our discussion on this topic.

Want to see the previous webinars? Check out these Youtube videos.

 

 

 

 

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Conversational commerce

Integrates automated & live chat

Albert Heijn’s new Allerhande Facebook Messenger chatbot is built by CX Company partner Makerstreet with our conversation platform DigitalCX.

Milestone

2005

Our first chatbot

In 2005 we developed our first chatbot for MSN Messenger. This Rabobank chatbot helped customers discover if they qualified for a loan.

OXXIO Digital Service App

Personal energy assistant

Powered by DigitalCX

Dutch energy company OXXIO, announced their customer service will become 100% digital. OXXIO “O”, the chatbot inside the app, is powered by DigitalCX.

Start smart

Live in 8 weeks!

With SmartStart

We are focused on keeping things simple. DigitalCX is so easy to use that we can have your smart chatbot live within 8 weeks. 

International growth

Expanding our European footprint

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We have our roots in Rotterdam and are expanding across Europe. We have offices in The Netherlands, Germany and the UK. With our partners we have global reach.

From chats to conversations

Humanise digital

Easy integrations

Don’t just build automated chats, build personalised conversational experiences. With our standard API’s, integrating your data into the conversation is easy.

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