AI is ready to shake up customer service and change customer engagement. But what’s hype and what’s realistic? And which are the brands having huge success with their chatbot deployments and what can we learn from them?
This series of whitepapers (three in all) and associated Q&A webinars will help answer this core question. That’s why we have designed them as a single conversation that explores how to get value from a technology wave that is only going to keep getting better year on year. Across the series we will cover:
- Where to start?
- How to implement fast
- How to optimise before the next ‘must have’wave turns up
Guest author Martin Hill Wilson about the industry’s best practice and global use cases, and he has handpicked the best of what CX Company has discovered from 80 deployments over ten years.
'The series of webinars gave me great insights on when and how to implement a virtual assistant. We are looking into implementing in 2018 and I am happy I can share this whitepaper containing all tips and tricks with the team.' anonimous attendee Webinar 1&3
300People have dailed in to Martin Hill Wilson's webinar series