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Employee in the spotlight: Iris Maessen
Tell us about yourself I’m Iris Maessen, born and raised in a small town in the south of the Netherlands.…
Introducing AI and our journey to content automation
Throughout 2019, we focused our roadmap on bringing more AI into the platform to take advantage of the developments in…
How do you stack up to platform X?
A question we are regularly asked is ‘How do you stack up to platform X?’. Here are four facts about…
Tips for 2020 Chatbot Success
In the past decade, chatbots have gained serious momentum. So much so, that it was predicted that by the start…
6 ways to use a chatbot to engage customers & improve sales this Christmas
Christmas is almost here! In the fight for that all important market-share, brands must not only compete on price this…
The no brainers in conversational AI – Using a chatbot to improve your conversion rate
When people think of chatbots they often think of a simple FAQ bot that provides answers to basic and repetitive…
The no brainers in conversational AI - Hybridizing live chat with a chatbot
In today’s digital-first world, live chat should be an integral part of your customer service strategy. Chat adoption rates have…
CX Company Recognized in the Gartner 2019 Market Guide
CX Company is delighted to be recognized as a Representative Vendor in Virtual Customer Assistants by the world’s leading research…
Smart Speaker: Sind Sie bereit?
Smart Speaker: Sind Sie bereit? Man kann es nicht mehr wirklich ignorieren: smarte Lautsprecher. Der Markt für diese intelligenten Lautsprecher…
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Sori Chionidis, Managing Director
