Home / Whitepaper

The rise of chatbot solutions in customer experience

  • 90% of the survey respondents say that chatbot technology will have value on their current customer service model.
Please fill in the form to download the full White Paper
  • When you press 'submit' you agree with our Privacy Statement.

Share

  • By 2020, over 80% of businesses in the UK are expected to have a chatbot solution.

    Are you considering using artificial intelligence to make your business more efficient? This White Paper is your guide to how, when and why to introduce chatbot technology.

    Ember spoke to a range of industry experts including early chatbot adopters to capture key trends and insights. This White Paper  covers:

      • How do businesses feel about implementing chatbot technology?
      • The general and social changes driving chatbot adoption.
      • Why millennials love chatbots.
      • 5 tips for successfully integrating a chatbot.

“Thanks to the chatbot, our Net Promoter Score has improved further. In addition, the CX Company chatbot provides us with very valuable information about what customers consider to be important and what they are or are not happy with.”


Please fill in the form to download the full White Paper
  • When you press 'submit' you agree with our Privacy Statement.

Let’s arrange a meeting to discuss the future of your company where CX Company will help you increase your online conversion and customer experience!

Simon Foot - Sales Director, UK & Ireland
Do you want to improve the efficiency of your contact center? Or increase your conversion rates? Contact us and we will show you how.
Do you want to improve the efficiency of your contact center? Or increase your conversion rates? Contact us and we will show you how.
Request a demo
  • When you press 'submit' you agree with our Privacy Statement.