How the OHRA chatbot increased conversion rates

OHRA

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How insurer OHRA used a chatbot to increase online conversion rates with 100%

● Proactively starting a conversation using a chatbot increases the conversion rate by more than 35%.

● During the TV-campaign period the conversion rates were even 100% higher.

● Conversing with a chatbot instead of filling in forms improves the customer experience.

● The chatbot went live within 10 weeks and proved its value within a week.

Quotes

What our Clients say

Quote “Since customers have to fill in a form when they apply for insurance, it was important to find a way to guide them through this process more efficiently. A chatbot turned out to be a fun and effective solution.”

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Results

The most highlighted results

35 %

Increased campaign conversion rate
100 %

Increased conversion rate when running TV-ad
10

Live in 10 weeks

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Our clients

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Milestone

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Live in 8 weeks!

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We are focused on keeping things simple. DigitalCX is so easy to use that we can have your smart chatbot live within 8 weeks.

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International growth

Expanding our European footprint

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We have our roots in Rotterdam and are expanding across Europe. We have offices in The Netherlands, Germany and the UK. With our partners we have global reach.

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From chats to conversations

Humanise digital

Easy integrations

Don’t just build automated chats, build personalised conversational experiences. With our standard API’s, integrating your data into the conversation is easy.

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