Iris is an integral part of ANWB. Since 2012 she has been the virtual assistant that helps take the strain off ANWB’s Member Service Centre, by answering online questions on all possible topics. Roadside assistance, insurance, traffic information, day trips; Iris knows all about it. Last year she answered 3 million of these kinds of questions. Not bad!
Read the full case study and learn more about our chatbot implementations! Fill in the form and receive an email to download the use case.
