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Aegon moving towards the 5 star virtual assistant

  • 2000+ conversations per week
  • 10% Drop of Contact Intention

  • 88.5% recognition rate

 

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Aegon reached out to CX Company in pursuit of a Virtual Assistant that could answer questions, automate processes & transactions, and most importantly, offer a warm handover to a live chat agent when the customer could not be helped.

Do you want to learn more about this company’s journey and their tips on ensuring chatbot success? Please fill in the form and start your download!


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Let’s arrange a meeting to discuss the future of your company where CX Company will help you increase your online conversion and customer experience!

Elizabeth Russell - Sales Manager UK & Ireland
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