Oxxio is a leading Dutch energy company. They are looking for ways to improve customer service. Because of this, they launched a little chatbot named “O”. O is powered by DigitalCX, our conversation platform. We’re proud to be part of this journey!
O, the Oxxio chatbot
Apologies for the non-Dutch: The video is only available in Dutch. I am sharing this with you because this video clearly shows how forward thinking companies are adjusting their service models.