Blog Chatbot Customer Service OXXIO Video
OXXIO's Digital Service for Customers

Oxxio is a leading Dutch energy company. They are looking for ways to improve customer service. Because of this, they launched a little chatbot named “O”. O is powered by DigitalCX, our conversation platform. We’re proud to be part of this journey!

O, the Oxxio chatbot

Apologies for the non-Dutch: The video is only available in Dutch. I am sharing this with you because this video clearly shows how forward thinking companies are adjusting their service models.

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Conversational commerce

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Albert Heijn’s new Allerhande Facebook Messenger chatbot is built by CX Company partner Makerstreet with our conversation platform DigitalCX.

Milestone

2005

Our first chatbot

In 2005 we developed our first chatbot for MSN Messenger. This Rabobank chatbot helped customers discover if they qualified for a loan.

OXXIO Digital Service App

Personal energy assistant

Powered by DigitalCX

Dutch energy company OXXIO, announced their customer service will become 100% digital. OXXIO “O”, the chatbot inside the app, is powered by DigitalCX.

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