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The no brainers in conversational AI - Replacing webforms with conversational dialogs

How often do you find yourself bored out of your mind while filling out a lengthy and unengaging webform? I’m…

The no brainers in conversational AI - Hybridizing live chat with a chatbot

In today’s digital-first world, live chat should be an integral part of your customer service strategy. Chat adoption rates have…

CX Company Recognized in the Gartner 2019 Market Guide for Virtual Customer Assistants

CX Company is delighted to be recognized as a Representative Vendor in Virtual Customer Assistants by the world’s leading research…

Are you ready for smart speakers?

You can’t ignore it anymore. Smart speakers are the next big thing. According to Gartner, in 2019, 45% of households…

CX Company attends the 2019 chatbot conference

Hello There! My name is Digit. I’m the chatbot working for CX Company. I’m employee of the month, every month!…
CX Company runners up in the UK National Innovation awards 2019!
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CX Company runners up in the UK National Innovation awards 2019!

CX Company is delighted to announce it has been voted as runners up in the category ‘Automating Customer Support’ in…

2019 is set to be another year of change in the utilities sector

2019 seems set to be another year of change in the utilities sector. Utilities are leveraging new technologies to serve increasingly…

OXXIO's Digital Service for Customers

Oxxio is a leading Dutch energy company. They are looking for ways to improve customer service. Because of this, they…

Albert Heijn Facebook Messenger Chatbot

Albert Heijn introduced the Allerhande chatbot via Facebook Messenger. This chatbot will send anyone who wants a recipe of the day. It…
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Simon Foot - Sales Director, UK & Ireland
Do you want to improve the efficiency of your contact center? Or increase your conversion rates? Contact us and we will show you how.
Do you want to improve the efficiency of your contact center? Or increase your conversion rates? Contact us and we will show you how.
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