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How do you stack up to platform X?

A question we are regularly asked is ‘How do you stack up to platform X?’. Here are four facts about…

Tips for 2020 Chatbot Success

In the past decade, chatbots have gained serious momentum. So much so, that it was predicted that by the start…

6 ways to use a chatbot to engage customers & improve sales this Christmas

Christmas is almost here! In the fight for that all important market-share, brands must not only compete on price this…

The no brainers in conversational AI - Replacing webforms with conversational dialogs

How often do you find yourself bored out of your mind while filling out a lengthy and unengaging webform? I’m…

The no brainers in conversational AI - Using a chatbot to improve your conversion rate

When people think of chatbots they often think of a simple FAQ bot that provides answers to basic and repetitive…

The no brainers in conversational AI - Hybridizing live chat with a chatbot

In today’s digital-first world, live chat should be an integral part of your customer service strategy. Chat adoption rates have…

CX Company Recognized in the Gartner 2019 Market Guide for Virtual Customer Assistants

CX Company is delighted to be recognized as a Representative Vendor in Virtual Customer Assistants by the world’s leading research…

Are you ready for smart speakers?

You can’t ignore it anymore. Smart speakers are the next big thing. According to Gartner, in 2019, 45% of households…

CX Company attends the 2019 chatbot conference

Hello There! My name is Digit. I’m the chatbot working for CX Company. I’m employee of the month, every month!…

Why not arrange a meeting to discuss the future of your company? Find out how CX Company can help you to increase your online conversion and get results from having better conversations with your customers. 

Simon Foot - Sales Director, UK & Ireland
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