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Employee in the spotlight: Colin Schepers

My name is Colin and I’m a Senior Developer & Researcher at CX Company. I was born and raised in…

5 content strategies for creating a winning chatbot experience

1. Ensure you deliver a natural conversation flow. As more and more companies begin to deploy bot technology, conversational writing…

Martin Hill Wilson – thoughts on the evolution of self-service

When we talk with businesses, an often-recurring topic is the evolution of self-service and how things are going to look…

Chatbots taking the pandemic by storm

During this global pandemic, the adoption of chatbot technology is accelerating rapidly. Not only are chatbots being used to take…

Introducing AI and our journey to content automation

Throughout 2019, we focused our roadmap on bringing more AI into the platform to take advantage of the developments in…

How do you stack up to platform X?

A question we are regularly asked is ‘How do you stack up to platform X?’. Here are four facts about…

Employee in the spotlight: Iris Maessen

Tell us about yourself I’m Iris Maessen, born and raised in a small town in the south of the Netherlands.…

Employee in the spotlight: Deanna Beckers

Tell us about yourself I’m originally from the Sunshine State – Florida. Nineteen years ago, I got married to my…

Tips for 2020 Chatbot Success

In the past decade, chatbots have gained serious momentum. So much so, that it was predicted that by the start…
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Simon Foot - Sales Director, UK & Ireland
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