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Conversational commerce: what it should be about

In the article “For eBay, AI is ride or die” Japjit Tulsi, VP of engineering at eBay, makes it clear…

Exploring Intelligent Assistance for Transforming Self Service Adoption

The last week of September saw a series of discussions held in a recently refurbished County Hall overlooking the Thames.…

What’s your best use case for Intelligent Assistance?

Last week we hosted a webinar and three roundtable sessions on the Engage roundtable conference titled: What’s the best use case…

Albert Heijn Facebook Messenger Chatbot

Albert Heijn introduced the Allerhande chatbot via Facebook Messenger. This chatbot will send anyone who wants a recipe of the day. It…

It's time to start humanising digital

There’s not one truth. With the rise of Digital enterprises we are made to believe that digitisation is the only…

OXXIO's Digital Service for Customers

Oxxio is a leading Dutch energy company. They are looking for ways to improve customer service. Because of this, they…

2019 is set to be another year of change in the utilities sector

2019 seems set to be another year of change in the utilities sector. Utilities are leveraging new technologies to serve increasingly…
CX Company runners up in the UK National Innovation awards 2019!
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CX Company runners up in the UK National Innovation awards 2019!

CX Company is delighted to announce it has been voted as runners up in the category ‘Automating Customer Support’ in…

CX Company attends the 2019 chatbot conference

Hello There! My name is Digit. I’m the chatbot working for CX Company. I’m employee of the month, every month!…
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Simon Foot - Sales Director, UK & Ireland
Do you want to improve the efficiency of your contact center? Or increase your conversion rates? Contact us and we will show you how.
Do you want to improve the efficiency of your contact center? Or increase your conversion rates? Contact us and we will show you how.
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