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Experts in AI chatbots since 2005.

In today’s digital world, customers demand an exceptional customer experience via whichever channel is most convenient to them. Step-up your customer experience game and improve your conversion rate or reduce support costs. AI-powered – code free. Check out how easy it is to use our chatbot platform.

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Don't take our word for it. Trust our long term clients!

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Vattenfall
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ING
Eneco
Missguided
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Engie
Pathe
TUI
Leaseplan
Conversational AI chatbots are here to help your business in so many ways

Why use Conversational AI chatbots?

Take the strain off your contact centre
Improve the conversion rate of your shopping carts
Reduce live contact
Promote self-service
Reduce service costs
Digitize your business
Why CX Company

Experts in conversational AI chatbots for more than 15 years.

In recent years, the chatbot industry has experienced exponential growth. While there are thousands of vendors to choose from, we remain ahead of the crowd. Our platform DigitalCX provides users with an intuitive drag & drop platform, enabling them to create a chatbot without needing to know a single bit of code. We have been in the business for 15 years; we are one of the world’s top 20 chatbot providers according to Gartner, Forrester, and Tractica, and over 70+ prestigious brands trust our platform.

Want to hear more? Why don’t you check out some of our client references and use cases?

Client references

This is what our clients have to say

“A good partner that delivers on the promise and provides support anytime needed”
Jorissa Neutelings, Director Digital Developments at Vattenfall
“We are very satisfied with what CX Company's chatbot platform, DigitalCX can do"
Ruud Huigsloot, Conversational Lead at Eneco
“DigitalCX helped us transform our customer service. We now run a stress free operation that keeps costs low and our customers happy"
Wouter de Vries, Customer Services Manager at Ditzo
The technology - an AI driven chatbot platform

DigitalCX – a new colleague in your team

  • By combining our knowledge and expertise with yours, and following our structured implementation model, your chatbot can be live within days. To help you get up and running, we offer an intuitive e-learning platform where users can quickly learn how to build and maintain the chatbot themselves.

    A chatbot is not a project that ends after implementation. It’s a new member of your organisation – someone who needs the extra attention in the beginning to get up and running, and then regular attention to keep performing. That’s why we offer 17 out-of-the-box dashboards. With an abundance of customer data at hand, you are equipped to make informed decisions and optimise on a regular basis.

Let’s arrange a quick call on how Conversational AI could help you overcome your specific business challenges. We have 15 years experience in helping clients reduce service costs, increase customer satisfaction and increase revenue with higher compliance levels. Feel free to book a slot in my agenda

Elizabeth Russell - Sales Manager, UK & Ireland
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